Booking Terms and Conditions
Call Us: +44 (0)7867895354
By booking the services of The Highland Angling Experience you fully understand the following terms and conditions.
Payment can be made by debit/credit cards using out payment system, or bank/wire transfers.
We require payment in full to book your day, 50% of which will be non refundable unless otherwise agreed (see cancellations for details)
When a booking is made it is on the understanding that you have fully read and accepted our terms and conditions of business.
All bookings will be confirmed via Email.
All children under the age of 16 must be accompanied by a responsible paying adult/guardian.
Fishing activities do carry some inherent risks and the risks involved will be explained by your guide in more detail on the day. By making a booking you agree to listen and act on all safety instructions given by your guide. It is a clear booking condition that you fully accept the hazards involved in the fishing environment and your engagement with potentially dangerous activities.
If The Highland Angling Experience makes the decision to cancel a coaching or guiding session due to extreme weather conditions beyond their control, for example very high winds making casting dangerous, or water conditions/levels on rivers in spate, or for any other reason; then a full refund minus costings will be given or an alternate date offered, whichever is acceptable to the client.
Almost all fishing guides are self employed and rely on this as their main source of income. Upon booking your day the guide cannot accept any further work opportunities on that day, therefore cancelling your date seriously limits their chance of earning money on that day.
If a client wishes to cancel a booking a minimum of 28 days notice must be given in writing i.e email.
If less than fourteen days notice is given then only an alternate date will be offered.
Any rearranged bookings after a cancellation must take place within a twelve month period.
If fishing permits, catering or any other arrangements have been made for a client’s booking, which has resulted in costs to The Highland Angling Experience which cannot be recovered from any third party supplier and that booking is cancelled for any reason then those costs will still be chargeable and will be recovered from the client.
If conditions are unsuitable on the river we will do our best to reschedule an alternative fishing on the day. This may incur an extra permit costs.
The Highland Angling Experience cannot be held liable for any conditions out with our reasonable control.
When a refund is given due to cancellation by Scotia The Highland Angling Experience, the liability will only extend to the value of the coaching or guiding session that has been cancelled and not to any additional costs incurred by the client.
The information on this website is reviewed and kept up to date on a regular basis, however, some changes may occur. No liability can be accepted for any errors, omissions or deletions.
The Highland Angling Experience, staff or any contractor working in conjunction with us shall not be liable for any illness, personal injury or death caused outwith our control or by not adhering or listening to clear safety briefings and procedures. However this does not apply to any negligence on the behalf of The Highland Angling Experience.
Health & Safety
Your safety and that of all other members of the party is always our primary concern.
If a client does not adhere to the safety instructions given or fails to wear safety equipment provided and puts themselves or others at risk they will be asked to leave the session. The contract will be terminated and No refund will be applicable in these circumstances.
Gift vouchers are refundable up to 28 days after purchase incurring a 50% administration fee and any non refundable costs i.e fishing permits.
Gift vouchers are valid for 24 months from day of purchase.
The Highland Angling Experience are not liable for gift voucher/vouchers resold through any third party.
All photography is property and copyright of The Highland Angling Experience and Andrew Burton.
Any of our images displayed on-line must be credited to us. Images may not be sold on to any third party for hire or for use.
The Highland Angling Experience reserve the right to use and display all photography across all our marketing and social media platforms.
If you do not wish to have images of yourself or any other Highland Angling Experience paying guest then we would ask this to be mentioned upon booking otherwise these terms will apply.
The Highland Angling Experience recommends that all guests ensure they have travel insurance including baggage loss, damage, personal possession loss and damage.
All clients must ensure they are covered by appropriate insurances for the duration of their stay and the activities undertaken. Insurances must cover cancellations and curtailments, medical & emergency expenses (including repatriation), flight cancellations, personal accidents, injuries and death.
Scots Law governs the Client’s contract with The Highland Angling Experience and any dispute is to be settled in Scottish Courts.